Safety

Memorial Hospital of Lafayette County wants you to be safe!

Your "family" at Memorial Hospital of Lafayette wants you to be safe, involved and informed about your healthcare. We want to prevent any healthcare errors, and provide the best and safest care possible for you and your loved ones. We need your help to do this. Remember, it’s OK to ask!

It’s OK to ask...

...all members of the healthcare team, who come in direct contact with you, whether they have washed their hands. This is an important way to prevent the spread of infections. Staff will appreciate the reminder.

...for information about your medicine in terms you can understand. Make sure you understand what the medicine is for, how you are supposed to take it and for how long, and any possible side effects. Keep a current list of medications with you including the dosage. Remember to include any vitamins, herbal supplements and over-the-counter medications. When you are started on new medications, show your provider and pharmacist your list of current medications so they can compare them to make sure there are no interactions. Make sure your provider and the healthcare team knows about all allergies and adverse reactions you have had to medications. When you pick up your medicine from the pharmacy, ask the pharmacist to double-check that it is the medicine that your provider prescribed. Make sure that when your provider writes a prescription, you can read it. Remember: If you can't read your providers handwriting, your pharmacist might not be able to either.

...if you do not understand your discharge instructions. Be sure you receive verbal and written discharge instructions. Fill prescriptions and take all medications according to your physician's instructions.

...questions to learn more about your surgery. Make certain if you are having surgery that you understand who will be performing it, what they will be doing, and how you should expect to feel afterward. Talk with your surgeon or members of the surgical team if you have questions about your care.

...your healthcare team and provider questions about your treatment plan until you understand it, this will help you make informed decisions about your health care. Gather information from friends or families who have had similar experiences. Educate yourself on your condition. Ask your healthcare team if they have any written information about your condition that you can keep. Write down important facts, and any questions that you have for your provider. If think something doesn't seem right or you have any safety concerns let your healthcare team know. Ask a family member or friend to be your advocate if you are too ill, under too much stress or unable to ask questions about your healthcare.

...questions if you do not understand what a member of your healthcare team is telling you. You should not feel embarrassed if you do not understand something and need to ask more questions. Your well-being and health is much too important to not understand. Don’t be afraid to speak up if you think you are about to receive the wrong medication or you have a safety concern.

Remember that we are here to answer your questions and address your concerns. Your safety and meeting your health care needs is our number one concern. Please help us by asking questions and speaking up if you do not understand or you have any concerns. Remember, it’s ok to ask! Asking makes patient care safer for everyone.